Privacy Policy

1. Information We Collect

LoungeFindr collects minimal information to provide you with the best airport lounge search experience. The types of data we may collect include:

• Usage Data: Pages visited, search queries, lounge views, and card matching selections. This helps us improve our service and show relevant lounge recommendations.
• Device Information: Browser type, operating system, screen resolution, and IP address. This is used for analytics and to ensure our site displays correctly on your device.
• Account Information: If you create an account, we collect your email address and display name. Passwords are hashed and never stored in plain text.
• Newsletter Subscription: If you subscribe to our newsletter, we store your email address to send you lounge news and updates.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our airport lounge search and credit card matching services
• Improve and personalize your experience, such as remembering your selected cards
• Analyze usage patterns to enhance our lounge database and tools
• Send periodic emails about new features, lounge updates, or service announcements (if you opt in)
• Detect and prevent technical issues or abuse

3. Cookies and Tracking

LoungeFindr uses cookies and similar technologies for the following purposes:

• Essential Cookies: Required for basic site functionality, such as maintaining your session and card selections.
• Analytics Cookies: Help us understand how visitors use our site, which pages are most popular, and how users navigate between lounges and airports.
• Preference Cookies: Remember your settings, such as preferred currency or previously viewed lounges.

You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality.

4. Third-Party Services

We may use the following third-party services that have their own privacy policies:

• Google Analytics: For website traffic analysis and user behavior insights.
• Stripe: For processing payments securely. We never store or have access to your full credit card numbers.
• Sentry: For error monitoring and performance tracking to maintain service reliability.
• Cloudflare: For content delivery and security protection.

These third-party services may collect information as described in their respective privacy policies. We encourage you to review their policies.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data in the following limited circumstances:

• With service providers who assist in operating our website (subject to confidentiality agreements)
• When required by law, regulation, or legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Data Security

We implement industry-standard security measures to protect your information, including:

• HTTPS encryption for all data transmitted between your browser and our servers
• Bcrypt password hashing for account credentials
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Account data is retained until you request deletion. Analytics data is aggregated and anonymized after 26 months.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

LoungeFindr is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: