Air China Business Lounge

terrible lounge. It is big, but still very hard to find a seat. Food options very limited. Inside was very cold. Feeling cold and hungry is not good lounge experience.

We flew from Hong Kong to San Francisco with a flight change at Beijing International Airport. But it was not an enjoyable experience! Part of the problem is out of Air China's control. However, this is a complete experience if you have to change flights. When our flight from Hong Kong landed in Be

I need to say something about AirChina from the beginning at the boarding pass the customer service was excellent and second the plane was so clean and the flight tent was amazing and the flight was so smooth until I reach China. The lounge was excellent and the airport was very clean. Thank you for

By far one of the worst, most unpunctual and inefficient airlines ever. Avoid at all costs if you value time and health. For example, I arrived 2 hours early to the airport which is more than enough time. However, even though I had no check in luggage, to get my boarding pass, I had to join the chec

Terrible service. Spent 3 hours in line to check in at CDG because online check in didn’t work and they only had 4 counters open. Customer service from ground crew at PEK is worst I’ve had. If you’re not in business class then they’ll ignore you or give you the attitude. In our flight, several group